HELP & FAQ

Getting Started

Yes, during the booking process you can elect add-ons that we offer. If you see something not listed, it means we do not currently offer the service.

Yes, we bring our own eco-friendly, animal cruelty free supplies, products and cleaning equipment.

You can get an estimate for services here.

A standard cleaning includes

Bathrooms

 All areas dusted-on top, on the front and underneath (all items moved and replaced)
 Bed linens changed
 Mirrors washed, cleaned and dried
 Windowsills wiped
 Fingerprints washed from all woodwork
 Door frames and switch plates
 Vacuum under the bed if accessible
 Trash emptied
 Baseboards and crown molding dusted or wiped down
 Lamp shades wiped down or dusted
 Ceiling fan dusted
 Carpets vacuumed
 Overall appearance of the room left neat and tidy

Bathrooms
 Tub thoroughly cleaned, rinsed, and left shining
 Tiles and chrome cleaned and left shining
 Sinks scrubbed and left shining/faucets checked
 Toilets scrubbed inside and out including base and behind
 Vanity top cleaned (all items removed and replaced)
 Mirrors cleaned
 Sills wiped down
 Trash emptied
 Baseboards and crown molding dusted or wiped down
 Vacuum and/or wash floor

Kitchen
 Countertops and backsplash cleaned (all items moved and replaced)
 Cabinet fronts cleaned
 Trash emptied
 Sinks scrubbed (including behind sink) and left shining/faucet checked
 Outside of oven and refrigerator cleaned (inside cleaned upon request)
 Sills wiped down
 Fingerprints washed from all woodwork, door frames and switch plates
 Baseboards and crown molding dusted or wiped down
 Floor washed
 Microwave cleaned inside and out

Hallways
 Baseboards and crown molding dusted or wiped down
 Fingerprints washed from all woodwork, door frames and switch plates
 Picture frames dusted
 Vacuum and/or wash floor

All Living Areas
 All furniture dusted (all items moved and replaced)
 Picture frames dusted
 Sills wiped down
 Cobwebs removed
 Couch and cushions straightened and vacuumed
 Newspapers, magazines and books straightened
 Hardwood or tile floors damp mopped
 Lamp shades wiped down or dusted
 Glass tables cleaned
 Fingerprints washed from all woodwork, doorframes and switch plates
 Baseboards and crown molding dusted or wiped down
 Ceiling fan dusted
 Carpets vacuumed
 Overall appearance of the room left neat and tidy

We currently service Detroit & Metro Detroit areas.

Manage Your Account

Schedule your first booking here.

Please call us at ‪(313) 288-0222‬‬ to change your credit card on file.

Please call us at ‪(313) 288-0222‬‬ to change your address on file.

Pricing & Policies

We require a credit card in the case additional services are added beyond the value of the voucher.

We will make a special accommodation to service you in your area. Please continue with your booking.

We offer vouchers for first time customers because we want to treat them to their first experience with us. We often offer rewards for recurring customers as well.

No, All coupons must be applied at the time of booking.

Trust & Safety

You may cancel/reschedule your booking by 5pm the evening before your scheduled cleaning. If you do not cancel by 5pm prior to your scheduled cleaning you will still be billed for the service and unable to reschedule.

We guarantee to meet all the specifications on our 50 point checklist with detail and quality to your respective services elected. We document all of our finished work, anything unsatisfactory we will return to meet your satisfaction.

Yes.

Yes. Our site and payment processor is secure and offers $10,000 payment fraud insurance.

Please call our customer support team immediately ‪(313) 288-0222‬‬.

Absolutely, all cleaners go through a background check quarterly and are trained for quality service.